Your International shipping rates will be calculated at checkout.
Update on our shipping policy re: Carbon Fiber Trekking Poles:
Our poles are new and we want to monitor them closely, which is not possible when sent internationally. Though we want to believe they are almost perfect, we are not and our process is still in a learning curve. In order to best service our customers, we want this to happen domestically only so we can monitor and quickly fix/replace any issues that come up.
Because of the inability to offer quick, reliable shipping internationally at the moment and the lack of a return process, we will be offering our poles domestically only until we find that all the kinks in the process have been solved.
IMPORTANT: ***Customers are responsible for their country’s duties and taxes. ***
UK shipments: Brexit had defined new VAT rules for companies outside of the UK. We are unable to become a VAT company and therefor can't guarantee orders to the UK will get passed customs. Orders over $180 will be charged via HMRC Customs, but orders for less might not be processed with customs and returned to us. If returned, we will not be refunding shipping costs.
If you refuse an international package or do not collect it from customs, the customs fees and return shipping are billed back to us. Any charges that we incur will be deducted from your refund.
USPS Priority Mail International:
Approximate 6 - 10 days transit (not including time spent in customs). Priority Mail packages can be tracked. Unfortunately, International shipments have no guarantee for time of delivery. Please choose your option accordingly.
Express Mail International
Approximate 3 - 5 days transit (not including time spent in customs). Express Mail packages can be tracked. Unfortunately, International shipments have no guarantee for time of delivery. Please choose your option accordingly.
Fed Ex Economy International
Approximate 3 - 5 days transit (not including time spent in customs ). Fed Ex packages can be tracked. Unfortunately, International shipments have no guarantee for time of delivery. Please choose your option accordingly.