We want to make sure you love the new kit you get from Cnoc Outdoors.
We'll take back new, unused gear within 30 days of delivery. We'll give you a refund once we have your order back at our warehouse. In general, returns take approximately 1-4 business days to process.
We retain the right to make the final determination of what constitutes as “new, unused” gear. Some items are not returnable, such as:
- Scratched / dented gear
- Clearance items
- Gift cards
- Personal care and Hygiene items
If you received a defective or broken item, please contact us at firstname.lastname@example.org.
You are responsible for shipping costs to return an item.
Pack your returns carefully! It is your responsibility to pay costs related to the repair of returned items damaged in shipping due to improper packaging.
There is no need to contact us for a return, just send your order to the address below with your packing slip or email order confirmation. A note about why you are returning your item is always helpful!
Send your returned item to:
Cnoc Outdoors: Returns
3376 SE 20th Ave
Portland, OR, 97202, USA