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<div class="nested_field"> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_product_1749914" class="form-label"> Product <span class="fw-asterisk">*</span> </label> <select class="form-control parent_field nested_select_field choices " id="helpdesk_ticket_custom_field_cf_product_1749914" name="helpdesk_ticket[custom_field][cf_product_1749914]" required data-nested-choices = "[["Vecto Water Container","Vecto Water Container",[["1L 28mm","1L 28mm",[["Blue","Blue"],["Orange","Orange"]]],["2L 28mm","2L 28mm",[["Blue","Blue"],["GGG Green","GGG Green"],["PCTA Teal","PCTA Teal"],["Orange","Orange"],["Glow in the Dark","Glow in the Dark"]]],["3L 28mm","3L 28mm",[["Orange","Orange"],["ONDA Brown","ONDA Brown"],["Blue","Blue"]]],["1L 42mm","1L 42mm",[["Orange","Orange"],["Blue","Blue"]]],["2L 42mm","2L 42mm",[["Orange","Orange"],["Blue","Blue"]]],["3L 42mm","3L 42mm",[["Orange","Orange"],["Blue","Blue"]]]]],["VectoX Container","VectoX Container",[["2L 28mm","2L 28mm",[["Green","Green"],["Purple","Purple"],["Black","Black"]]],["3L 28mm","3L 28mm",[["Green","Green"],["Purple","Purple"],["Black","Black"]]],["2L 42mm","2L 42mm",[["Green","Green"],["Purple","Purple"],["Black","Black"]]],["3L 42mm","3L 42mm",[["Purple","Purple"],["Green","Green"],["Black","Black"]]]]],["Diorite Trekking Poles","Diorite Trekking Poles",[["Cork","Cork",[["Pair","Pair"],["Single - Green","Single - Green"],["-","-"],["Single - Orange","Single - Orange"]]],["EVA","EVA",[["Pair","Pair"],["Single - Green","Single - Green"],["Single - Orange","Single - Orange"]]],["UL Staff","UL Staff",[]],["Vertex","Vertex",[]]]],["Vesica Collapsible Bottle","Vesica Collapsible Bottle",[["28mm","28mm",[["Purple","Purple"],["Green","Green"],["TKO","TKO"],["-","-"]]],["42mm","42mm",[["Purple","Purple"],["Green","Green"],["-","-"]]]]],["Hydriam Flask","Hydriam Flask",[["350ml 28mm","350ml 28mm",[["Orange","Orange"],["Blue","Blue"]]],["500ml 28ml","500ml 28ml",[]],["750ml 28mm","750ml 28mm",[]],["350ml 42mm","350ml 42mm",[]],["500ml 42mm","500ml 42mm",[]],["750ml 42mm","750ml 42mm",[]]]],["Mudpons","Mudpons",[["XS","XS",[]],["S","S",[]],["M","M",[]],["L","L",[]],["XL","XL",[]],["XXL","XXL",[]]]],["Buc Food Bag","Buc Food Bag",[["Purple","Purple",[]],["Green","Green",[]],["-","-",[]]]],["Water Filters","Water Filters",[["VersaFlow","VersaFlow",[]],["BeFree","BeFree",[]],["-","-",[]]]],["Couplings, Adapter, Caps, Tethers","Couplings, Adapter, Caps, Tethers",[]],["Diorite Tent Pole","Diorite Tent Pole",[["47\"","47\"",[]],["48\"","48\"",[]],["49\"","49\"",[]],["-","-",[]]]],["Other","Other",[]]]" data-selected-choices = "null" data-nested-levels = "[{"id":66000001669,"label":"Variant/Color 1","label_in_portal":"Variant/Color","name":"cf_variant258688_1749914","level":2,"field_type":"nested_child"},{"id":66000001670,"label":"Variant/Color 2","label_in_portal":"Variant/Color","name":"cf_color_1749914","level":3,"field_type":"nested_child"}]" data-placeholder = "" data-required-field = "true" > <option value>Choose...</option> <option data-custom-properties='{"id": ""}' value="Vecto Water Container"> Vecto Water Container </option> <option data-custom-properties='{"id": ""}' value="VectoX Container"> VectoX Container </option> <option data-custom-properties='{"id": ""}' value="Diorite Trekking Poles"> Diorite Trekking Poles </option> <option data-custom-properties='{"id": ""}' value="Vesica Collapsible Bottle"> Vesica Collapsible Bottle </option> <option data-custom-properties='{"id": ""}' value="Hydriam Flask"> Hydriam Flask </option> <option data-custom-properties='{"id": ""}' value="Mudpons"> Mudpons </option> <option data-custom-properties='{"id": ""}' value="Buc Food Bag"> Buc Food Bag </option> <option data-custom-properties='{"id": ""}' value="Water Filters"> Water Filters </option> <option data-custom-properties='{"id": ""}' value="Couplings, Adapter, Caps, Tethers"> Couplings, Adapter, Caps, Tethers </option> <option data-custom-properties='{"id": ""}' value="Diorite Tent Pole"> Diorite Tent Pole </option> <option data-custom-properties='{"id": ""}' value="Other"> Other </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_product_1749914"></div> </div> <div class="child_field ps-18"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_batch_1749914" class=" form-label"> Batch number (must submit for Vectos) </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_batch_1749914" placeholder="" name="helpdesk_ticket[custom_field][cf_batch_1749914]" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_batch_1749914"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_platform_1749914"> <label for="helpdesk_ticket_custom_field_cf_platform_1749914" class=" form-label"> Place of purchase <span class="fw-asterisk">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_platform_1749914" name="helpdesk_ticket[custom_field][cf_platform_1749914]" data-placeholder = '' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>66000551048}"}'value="Cnoc Store"> Cnoc Store </option> <option data-custom-properties='{"id": "{"data-id"=>66000736335}"}'value="Diorite Store"> Diorite Store </option> <option data-custom-properties='{"id": "{"data-id"=>66000551049}"}'value="Amazon"> Amazon </option> <option data-custom-properties='{"id": "{"data-id"=>66000551050}"}'value="US Retailer"> US Retailer </option> <option data-custom-properties='{"id": "{"data-id"=>66000551051}"}'value="International"> International </option> <option data-custom-properties='{"id": "{"data-id"=>66000551052}"}'value="Event"> Event </option> <option data-custom-properties='{"id": "{"data-id"=>66000551053}"}'value="Walk Up"> Walk Up </option> <option data-custom-properties='{"id": "{"data-id"=>66000551352}"}'value="Amb / Friend"> Amb / Friend </option> <option data-custom-properties='{"id": "{"data-id"=>66000551359}"}'value="Crowdfunding"> Crowdfunding </option> <option data-custom-properties='{"id": "{"data-id"=>66000551060}"}'value="Other (Please provide more information below)"> Other (Please provide more information below) </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_platform_1749914"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_order_number_1749914" class=" form-label"> Order Number </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_order_number_1749914" placeholder="" name="helpdesk_ticket[custom_field][cf_order_number_1749914]" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_order_number_1749914"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_purchase_date_1749914" class=" form-label"> Purchase Date <span class="fw-asterisk">*</span> </label> <input type="date" class="form-control " id="helpdesk_ticket_custom_field_cf_purchase_date_1749914" placeholder="" name="helpdesk_ticket[custom_field][cf_purchase_date_1749914]" required > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_purchase_date_1749914"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_address_1749914" class="form-label"> Address (complete with country and post code) <span class="fw-asterisk">*</span> </label> <textarea class="form-control section-field" id="helpdesk_ticket_custom_field_cf_address_1749914" name="helpdesk_ticket[custom_field][cf_address_1749914]" rows="6" cols="" required placeholder="" ></textarea> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_address_1749914"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_issue425439_1749914" class="form-label"> Detailed description of issue and approximate use since purchase <span class="fw-asterisk">*</span> </label> <textarea class="form-control section-field" id="helpdesk_ticket_custom_field_cf_issue425439_1749914" name="helpdesk_ticket[custom_field][cf_issue425439_1749914]" rows="6" cols="" required placeholder="" ></textarea> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_issue425439_1749914"></div> </div> <div class="form-check form-group"> <input name="helpdesk_ticket[custom_field][cf_picture_1749914]" type="hidden" value="false"> <input type="checkbox" class="form-check-input " id="helpdesk_ticket_custom_field_cf_picture_1749914" name="helpdesk_ticket[custom_field][cf_picture_1749914]" value="true" required = "" > <label for="helpdesk_ticket_custom_field_cf_picture_1749914" class="form-check-label "> Have you attached pictures of the issue? <span class="fw-asterisk">*</span> </label> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_picture_1749914"></div> </div>
<div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_order_number254062_1749914" class=" form-label"> Order Number <span class="fw-asterisk">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_order_number254062_1749914" placeholder="" name="helpdesk_ticket[custom_field][cf_order_number254062_1749914]" required > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_order_number254062_1749914"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_issue249433_1749914" class="form-label"> Question <span class="fw-asterisk">*</span> </label> <textarea class="form-control section-field" id="helpdesk_ticket_custom_field_cf_issue249433_1749914" name="helpdesk_ticket[custom_field][cf_issue249433_1749914]" rows="6" cols="" required placeholder="" ></textarea> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_issue249433_1749914"></div> </div>
<div class="nested_field"> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_product_1749914" class="form-label"> Product <span class="fw-asterisk">*</span> </label> <select class="form-control parent_field nested_select_field choices " id="helpdesk_ticket_custom_field_cf_product_1749914" name="helpdesk_ticket[custom_field][cf_product_1749914]" required data-nested-choices = "[["Vecto Water Container","Vecto Water Container",[["1L 28mm","1L 28mm",[["Blue","Blue"],["Orange","Orange"]]],["2L 28mm","2L 28mm",[["Blue","Blue"],["GGG Green","GGG Green"],["PCTA Teal","PCTA Teal"],["Orange","Orange"],["Glow in the Dark","Glow in the Dark"]]],["3L 28mm","3L 28mm",[["Orange","Orange"],["ONDA Brown","ONDA Brown"],["Blue","Blue"]]],["1L 42mm","1L 42mm",[["Orange","Orange"],["Blue","Blue"]]],["2L 42mm","2L 42mm",[["Orange","Orange"],["Blue","Blue"]]],["3L 42mm","3L 42mm",[["Orange","Orange"],["Blue","Blue"]]]]],["VectoX Container","VectoX Container",[["2L 28mm","2L 28mm",[["Green","Green"],["Purple","Purple"],["Black","Black"]]],["3L 28mm","3L 28mm",[["Green","Green"],["Purple","Purple"],["Black","Black"]]],["2L 42mm","2L 42mm",[["Green","Green"],["Purple","Purple"],["Black","Black"]]],["3L 42mm","3L 42mm",[["Purple","Purple"],["Green","Green"],["Black","Black"]]]]],["Diorite Trekking Poles","Diorite Trekking Poles",[["Cork","Cork",[["Pair","Pair"],["Single - Green","Single - Green"],["-","-"],["Single - Orange","Single - Orange"]]],["EVA","EVA",[["Pair","Pair"],["Single - Green","Single - Green"],["Single - Orange","Single - Orange"]]],["UL Staff","UL Staff",[]],["Vertex","Vertex",[]]]],["Vesica Collapsible Bottle","Vesica Collapsible Bottle",[["28mm","28mm",[["Purple","Purple"],["Green","Green"],["TKO","TKO"],["-","-"]]],["42mm","42mm",[["Purple","Purple"],["Green","Green"],["-","-"]]]]],["Hydriam Flask","Hydriam Flask",[["350ml 28mm","350ml 28mm",[["Orange","Orange"],["Blue","Blue"]]],["500ml 28ml","500ml 28ml",[]],["750ml 28mm","750ml 28mm",[]],["350ml 42mm","350ml 42mm",[]],["500ml 42mm","500ml 42mm",[]],["750ml 42mm","750ml 42mm",[]]]],["Mudpons","Mudpons",[["XS","XS",[]],["S","S",[]],["M","M",[]],["L","L",[]],["XL","XL",[]],["XXL","XXL",[]]]],["Buc Food Bag","Buc Food Bag",[["Purple","Purple",[]],["Green","Green",[]],["-","-",[]]]],["Water Filters","Water Filters",[["VersaFlow","VersaFlow",[]],["BeFree","BeFree",[]],["-","-",[]]]],["Couplings, Adapter, Caps, Tethers","Couplings, Adapter, Caps, Tethers",[]],["Diorite Tent Pole","Diorite Tent Pole",[["47\"","47\"",[]],["48\"","48\"",[]],["49\"","49\"",[]],["-","-",[]]]],["Other","Other",[]]]" data-selected-choices = "null" data-nested-levels = "[{"id":66000001669,"label":"Variant/Color 1","label_in_portal":"Variant/Color","name":"cf_variant258688_1749914","level":2,"field_type":"nested_child"},{"id":66000001670,"label":"Variant/Color 2","label_in_portal":"Variant/Color","name":"cf_color_1749914","level":3,"field_type":"nested_child"}]" data-placeholder = "" data-required-field = "true" > <option value>Choose...</option> <option data-custom-properties='{"id": ""}' value="Vecto Water Container"> Vecto Water Container </option> <option data-custom-properties='{"id": ""}' value="VectoX Container"> VectoX Container </option> <option data-custom-properties='{"id": ""}' value="Diorite Trekking Poles"> Diorite Trekking Poles </option> <option data-custom-properties='{"id": ""}' value="Vesica Collapsible Bottle"> Vesica Collapsible Bottle </option> <option data-custom-properties='{"id": ""}' value="Hydriam Flask"> Hydriam Flask </option> <option data-custom-properties='{"id": ""}' value="Mudpons"> Mudpons </option> <option data-custom-properties='{"id": ""}' value="Buc Food Bag"> Buc Food Bag </option> <option data-custom-properties='{"id": ""}' value="Water Filters"> Water Filters </option> <option data-custom-properties='{"id": ""}' value="Couplings, Adapter, Caps, Tethers"> Couplings, Adapter, Caps, Tethers </option> <option data-custom-properties='{"id": ""}' value="Diorite Tent Pole"> Diorite Tent Pole </option> <option data-custom-properties='{"id": ""}' value="Other"> Other </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_product_1749914"></div> </div> <div class="child_field ps-18"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_question491074_1749914" class="form-label"> Question <span class="fw-asterisk">*</span> </label> <textarea class="form-control section-field" id="helpdesk_ticket_custom_field_cf_question491074_1749914" name="helpdesk_ticket[custom_field][cf_question491074_1749914]" rows="6" cols="" required placeholder="" ></textarea> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_question491074_1749914"></div> </div>
<div class="form-group helpdesk_ticket_custom_field_cf_feedback_type_1749914"> <label for="helpdesk_ticket_custom_field_cf_feedback_type_1749914" class=" form-label"> What kind of feedback you have for us? <span class="fw-asterisk">*</span> </label> <select class="form-control choices section-field" id="helpdesk_ticket_custom_field_cf_feedback_type_1749914" name="helpdesk_ticket[custom_field][cf_feedback_type_1749914]" data-placeholder = '' required > <option value>Choose...</option> <option data-custom-properties='{"id": "{"data-id"=>66000675324}"}'value="Product Specific"> Product Specific </option> <option data-custom-properties='{"id": "{"data-id"=>66000675325}"}'value="New Product Idea"> New Product Idea </option> <option data-custom-properties='{"id": "{"data-id"=>66000675326}"}'value="General"> General </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_feedback_type_1749914"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_feedback_1749914" class="form-label"> Tell us your idea </label> <textarea class="form-control section-field" id="helpdesk_ticket_custom_field_cf_feedback_1749914" name="helpdesk_ticket[custom_field][cf_feedback_1749914]" rows="6" cols="" placeholder="" ></textarea> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_feedback_1749914"></div> </div>
<div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_spiel_1749914" class="form-label"> Spiel <span class="fw-asterisk">*</span> </label> <textarea class="form-control section-field" id="helpdesk_ticket_custom_field_cf_spiel_1749914" name="helpdesk_ticket[custom_field][cf_spiel_1749914]" rows="6" cols="" required placeholder="" ></textarea> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_spiel_1749914"></div> </div>
<div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_question_1749914" class="form-label"> Question <span class="fw-asterisk">*</span> </label> <textarea class="form-control section-field" id="helpdesk_ticket_custom_field_cf_question_1749914" name="helpdesk_ticket[custom_field][cf_question_1749914]" rows="6" cols="" required placeholder="" ></textarea> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_question_1749914"></div> </div>
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